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Motor Vehicle Customer Satisfaction Survey

The Larimer County Clerk & Recorder's Office values your opinions. Employees strive to provide top quality service by helping customers understand and comply with applicable Election, Recording, Liquor Licensing and Motor Vehicle regulations in a timely, organized manner. Your comments and ideas on their performance are greatly appreciated. Please take a minute to complete the following survey.

Leave this field empty Location:

Type of Contact:

Contact Date:    Time:

Web Site Information:

Was the organization or layout of our web page easy to use?
    Yes    No

Did you find the information you were looking for?
    Yes    No

Was it easy to move around our site (navigation)?
    Yes    No

Was the information useful?
    Yes    No

How satisfied are you with your visit to the Website?

What would you like to see for the future? Please list in the comments section any suggestions you may have or items you would like to see in our website.

General Information regarding Customer Service on the Phone or In the Office

Employee who assisted you? (if known)

Was staff courteous and respectful?
    Yes    No

Was staff knowledgeable and assisted you in a timely manner?
    Yes    No

Did you receive consistent information from one staff member to another?
    Yes    No

Did the staff member answer your questions to your satisfaction?
    Yes    No

If you came into the office, were you greeted promptly and courteously?
    Yes    No

What type of transaction did you need assistance with? New Purchase, Renewal, Sell of a Vehicle, Emissions, Insurance, Other (Please list in comments what your business needs were while working with our agency.)

General

Overall Rating:

Comments:

Optional information for follow-up purposes only:

Your Name: Phone:
E-mail: